CANCELLATION POLICY

Dear Patient: We at L3 Aesthetics strive to meet and exceed the expectations of all our patients. In order to meet these needs, we are implementing a new cancellation and no-show policy. This policy enables us to better utilize available appointments for our patients. We understand that situations arise in which you must cancel or reschedule your appointment. It is therefore requested that if you must cancel your appointment, you provide at a minimum 24 hours’ notice. Time is specifically reserved for you on the provider’s schedule when you make your appointment. When sufficient notice is not given to cancel or reschedule your appointment, it does not give us enough time to contact another patient. This results in patients not getting the care they need, when they need it. As a courtesy, we contact you two business days and 2 hours prior to your appointment by text message to remind you of your appointment. We also contact you one business day prior to your appointment by email to remind you of your scheduled appointment. Appointments which are cancelled or rescheduled with less than 24 hours notification will be charged a cancellation fee as listed below. Patients who do not show up for their appointment without a call to cancel will be considered a NO SHOW and will be charged a fee as listed below. Patients who no-show two (2) or more times in a 12 month period, may be dismissed from the practice and denied any future appointments. FEES ARE AS FOLLOWS: - $50 FEE – APPOINTMENT TIMES 30 MINUTES OR LESS - $100 FEE – APPOINTMENT TIMES 1 HOUR - $150 FEE – APPOINTMENT TIMES GREATER THAN 1 HOUR Our practice firmly believes that good provider/patient relationship is based upon understanding and good communication. You are important to us and thank you for your cooperation in this matter.